Lisboa, Portugal
Full-time

Join a game-changing Android app store and distribution platform. With over 400 million users, 7 billion downloads and 1 million apps, provides an alternative way to discover apps and games, with no geo-restrictions and one of the best malware detection systems in the market. The company not only focuses on end-users but also offers OEMs and telecoms the opportunity to benefit from our apps portfolio. Their mission is to bring back the freedom of choice to the world of apps. And to shape the future of the app economy by creating unmatched value for developers and users globally. The way you play, the way you get your apps - making everything easier, better for you.

As a tech company, human people occupy the center of it all - of who they are, really. The company team’s talent and skills - that’s the algorithm of success. This is where you come in!



Who you are:

We are looking for a Developer Success Manager to lead a highly successful operations team in a company with a big impact in the industry.
If you consider yourself a “doer” - a person who acts rather than talking or thinking, who strives to create the best customer engagement and focuses on providing the best insights on client to business interactions - then we must talk.


What you will be working on:

- Team leadership.
- Focus on customer loyalty and build strong relationships with app developers.
- Ensure the best onboarding experience for new developers.
- Foster a customer-centric team environment.
- Develop and execute success plans including strategies to meet business objectives and stakeholders goals.
- Travel domestically and internationally to meet potential and current partners.


What we’re looking for (mandatory):

- Bachelor’s degree.
- 8+ years of previous experience with customer management in mobile or digital area.
- Previous experience with team leadership.
- Customer-first mindset and enjoy building and maintaining relationships.
- Fluency in English.
- Proactive and outstanding communication skills.
- Strong organization and presentation skills.


Why join us:

- Be the leader of a highly talented team in the biggest company in Portugal by number of users
- Work in a globally successful, fast-growing industry
- Hybrid work policy - work 80% of your time at home and 20% at the office
- A company culture focused on talent’s growth - we have a career development plan customized for you
- Multicultural and exciting work environment
- Creative team building activities and workshops with amazing, fun experts
- Awesome (all dietary religions covered) free snacks and breakfast at the office
 

Sobre nós

A Caixa Mágica Software é uma empresa portuguesa líder nos segmentos do mercado Open Source em Portugal. Fornecemos vários serviços, desde consultoria de negócios especializada, desenvolvimento de projetos de software e pesquisa e inovação. Desenvolvemos vários projetos com diversos alvos de implementação. Encontramo-nos ativamente envolvidos com as comunidades Open Source, organizando um evento popular em Lisboa e participando em vários projetos de pesquisa financiados pela União Europeia. A Caixa Mágica mantém fortes laços com a administração pública portuguesa, participando no desenvolvimento de middleware para o sistema do Cartão do Cidadão Português e estendendo o conceito para a padronização e conformidade com os demais sistemas europeus. Também mantemos uma ligação próxima com os departamentos de Inovação e Pesquisa de diversos setores, como telecomunicações e média, energia, sistemas móveis e plataformas baseadas em nuvem para dar suporte a sistemas de manufatura.

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