Lisboa, Portugal
Full-time

Join the most valued Insurance brand in Europe and a leader in the Financial Services Market, as a Senior UX Researcher! As a Senior UX Researcher, you create and execute diverse research investigations that shape new innovation concepts and drive a user-centered development process. It will be essential that you have knowledge and experience of core user research practices and the ability to share insights in ways that increase empathy.


Your Profile:
»» Experience running user studies at varying stages of product development, applying a variety of qualitative/quantitative research methods and practices
»» Proven understanding of the strengths and weaknesses of different UX Research methods
»» Excellent understanding of Agile software development and the value UX Research brings to product teams
»» Passion for designing mixed-method research studies, that generate actionable insights, and measurable impact for project teams
»» Ability to be a persuasive advocate for user needs within multidisciplinary project teams, educating others about the value of UX research
»» Confidence in communicating research findings through oral, visual, and written communication
»» Ability to flexibly work across multiple projects, effectively prioritising tasks
»» Fluency in Portuguese and full professional proficiency in English

Nice to Have:
»» A degree in UX Research, Human-Computer Interaction, Cognitive Science, Psychology, Market Research or a related field
»» Experience mentoring junior UX Researchers with critique/feedback, to support their development
»» Professional experience in the insurance/financial services sector
»» Professional proficiency in another core market language (French, Spanish, or Italian)

Work Regime: Remote


Our commitment (Caixa Mágica Software):
»» Life and Health Insurance
»» IT Equipment (laptop + smartphone)
»» Solid career perspectives, in accordance with your performance and value
»» A fast-growing company driven by excellence, solidarity and a common cause
»» A dynamic and young team that will be always there to support you
»» Ambitious and innovative IT projects in several economic areas
»» A continuous bet in your skills development, with access to online platforms and courses, such as Udemy and related
»» Coffee, fruits, snacks and a warm welcoming when you pass by the Office
»» Social events and team buildings

And so, so much more...

Sobre nós

A Caixa Mágica Software é uma empresa portuguesa líder nos segmentos do mercado Open Source em Portugal. Fornecemos vários serviços, desde consultoria de negócios especializada, desenvolvimento de projetos de software e pesquisa e inovação. Desenvolvemos vários projetos com diversos alvos de implementação. Encontramo-nos ativamente envolvidos com as comunidades Open Source, organizando um evento popular em Lisboa e participando em vários projetos de pesquisa financiados pela União Europeia. A Caixa Mágica mantém fortes laços com a administração pública portuguesa, participando no desenvolvimento de middleware para o sistema do Cartão do Cidadão Português e estendendo o conceito para a padronização e conformidade com os demais sistemas europeus. Também mantemos uma ligação próxima com os departamentos de Inovação e Pesquisa de diversos setores, como telecomunicações e média, energia, sistemas móveis e plataformas baseadas em nuvem para dar suporte a sistemas de manufatura.

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